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Agenda - UX Salon WORDS 2020 - June 22-24, 2020
Agenda
June 22-24, 2020 / 3 Day Online Conference
  • The sessions will begin each day exactly at:


    Los Angeles, USA
    At 09:00AM PDT


    New York, USA
    At 12:00PM EDT


    London, United Kingdom

    At 17:00 BST


    Berlin, Germany

    At 18:00 CEST


    Tel Aviv, Israel

    At 19:00 IDT


    New Delhi, India

    At 21:30 IST

    3 Days:
    Monday, June 22, 2020
    Tuesday, June 23, 2020
    Wednesday, June 24, 2020

    The daily sessions will run in approximately 2.5 hours, beginning at the hour listed here.

Monday, June 22, 2020

  • Let’s get together and get to know each other. Introduce yourself, tell us where you’re from, and any opportunities you’re looking for.

  • Benjamin Hersh, Product Designer, Dropbox.com

    Do you work with other people? A good story can rally your team, win over stakeholders, and inspire action. It’s never been more important or challenging to engage your audience and hold their attention. How might we use the tools at hand to convey ideas clearly and persuasively?

    This talk explores the craft of storytelling through the lens of remote collaboration, cognitive science, and expert perspectives.

  • Dave Barton, Founder, TBC.wtf

    Successful branding and marketing isn’t just about chiming in with a zeitgeist, hoping that someone in your target audience will like what you’re saying and therefore buy your products or subscribe to your services. No. Not really.

    It’s about creating an individual logic around your brand and its messaging that cuts through the usual bullshit that customers see and hear. It’s about getting their attention by providing a unique perspective on the issues that matter to them. It’s coming at them leftfield to engage, entertain, and entice them to find out more about what your company’s offering. It’s speaking to them with an alarming intimacy; an honesty that they’re not used to hearing.

    We see plenty of consumer brands doing this – so why not B2B/tech ones too? If anything they need to make their point of difference even more distinct; particularly when what they do isn’t immediately obvious; or is easily masked behind a veneer of complexity.

  • Abi Yitshaki, Lead Writer for Mobile, Wix.com

    Mobile has fundamentally altered the way in which we consume information and read text. In this talk, Abigail will discuss the extent to which mobile evolution has impacted us as readers and how text written for mobile products should be adapted accordingly.

    She’ll discuss the mobile space, its relationship with the desktop product and how UX patterns & components can best be utilised. Abigail will also share the mobile text methodologies Wix writers use in order to create content that makes an impact.

Tuesday, June 23, 2020

  • Yossi Nachemi, UX Writer, Google/Waze

    UX writing is more than finding the right words, it’s about crafting the right experience.

    Sometimes that means you have to change the design. But how do you convince your coworkers?

    In this presentation, Yossi Nachemi will share some techniques that writers can use everyday to influence design (while making a few friends along the way).

  • Jessica Pease, Director of Content, PayPal
    Michelle Savage, Lead Content Strategist, PayPal
    Matt Hayes, Senior UX Writer, LinkedIn
    Yossi Nachemi, UX Writer, Google/Waze

    Every UX writer knows the importance of being included in a project right from the start. However, in many companies, this doesn’t always happen. Sometimes it’s because product and designer partners think they don’t need a writer until the designs and the strategy are done. Or partners simply forget to include their writer until it’s too late. Either way, every project suffers when UX writers are pulled in too late. The writers feel very frustrated and the projects aren’t as good as they could have been.

    Simply stated, UX writing is a complex discipline that requires a seat at the table from the very beginning of a project. But many writers are at a loss as to how to get that seat. Join PayPal leaders Jessica Pease and Michelle Savage as they lead a panel discussion on why being involved early is so important and how you can get creative about making sure it happens. You’ll leave with strategies to starting pulling up that chair—or maybe even create your own table.

  • Yael Ben-David, UX Writer, Fundbox

    What do Airbnb, ebay, LinkedIn (and many others) have in common?

    They are all two-sided platforms: on the one side there are users offering something and on the other side there are users who want it. The value of these products is dependent on bringing both sides into the same product. Fundbox’s payments platform also has two two sides: The businesses who pay for purchases with Fundbox credit and the businesses who accept this payment method.

    In this talk, Yael Ben-David, UX writer at Fundbox, will tell us how they do it:

    • How do you write microcopy that resonates with multiple user segments in the same product?
    • How do you address the segments’ different pain points all in one interface?
    • How do you find the terminology that sounds natural and garners trust from users in two different worlds?
    • How do you decide when to maintain multiple versions that are more segment-specific and what do you do when that’s not possible?
    • Yael will explain the approach, methodologies, and tools they use at Fundbox to solve these challenges and how they can be applied to any product.
  • Yael Ben-David, UX Writer, Fundbox
    Roy West, Design Director, UX Writer, Uber
    Nora Ginio, Head of the Wix Writers’ Guild
    Jen Schaefer, Head of Content Design, Netflix

    Looking to establish your career in UX writing? In this panel we’ll get the inside scoop on what hiring managers are really looking for, how to prepare your resume, portfolio, and how to crush the live interview. We’ll also touch on the UX writer’s career path and how to prepare yourself for the next steps.

Wednesday, June 24, 2020

  • Talia Wolf, Conversion Specialist, Founder, GetUplift

    The words we use often influence our users decisions and affect the overall user experience. However, being a great copywriter for our product is not enough, to be effective we must also understand our users intrinsic motives and state of mind, we must craft words to target our users’ emotional intent.

    Join us to learn how to tap into the different emotional triggers that persuade people’s decisions, and get all the frameworks, formulas and templates Talia uses to optimize copy and design for her clients to create high-converting experiences.

  • Bruno Rodrigues, Author, “In Search of Good Practices in UX Writing”

    Much of the success in communicating with audiences is choosing the right word. However, in UX Writing, the copywriter is only a means to an end. In this presentation, Bruno Rodrigues will highlight the importance of a deep dive into the audience’s semantics and share some valuable techniques.

  • Derek Kedziora, UX Writer, Wix.com

    Every writer in tech has heard, “Here’s the final design, just add some copy.” That’s a surefire way to get bad text and a questionable product.

    Writing production-ready text at the wireframe stage is the antidote. Derek will outline the dos and don’ts for getting writers involved from the start. And that’s when the magic happens:

    – Great content strategy from the start
    – Text is no longer a band-aide
    – Design, product and text are a single team

  • Sina Kahen, Co-founder, TheVoiceCourse.Co

    Voice assistants are the fastest adopted technology in history. They promised us conversations, yet they lack the emotional intelligence that is expected in real conversations. Do emotions really play a role in voice technology? If so, how are we meant to deal with them? Sina Kahen outlines the connection between our technology and our emotions, and offers a proprietary framework that will help newbie and novice UX’ers create more emotionally intelligent conversational experiences.