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Panel: Why UX Writers Need a “Seat at the Table”—And How to Get One - UX Salon WORDS 2020 - June 22-24, 2020
Director of Content, PayPal

Jessica Pease

Jessica Pease is Director of Consumer Content at PayPal, where she gets to spend every day with smart people who want to make the world a better place. She’s a word nerd for life, with over 25 years doing #allthecontentthings at dot.com darlings, B2Bs, and industry giants. In a nutshell, she likes writing stuff that helps people, but isn’t great at talking about herself in the third person.

UX Salon WORDS Talk

Panel Discussion: Why UX Writers Need a “Seat at the Table”—And How to Get One

Every UX writer knows the importance of being included in a project right from the start. However, in many companies, this doesn’t always happen. Sometimes it’s because product and designer partners think they don’t need a writer until the designs and the strategy are done. Or partners simply forget to include their writer until it’s too late. Either way, every project suffers when UX writers are pulled in too late. The writers feel very frustrated and the projects aren’t as good as they could have been.

Simply stated, UX writing is a complex discipline that requires a seat at the table from the very beginning of a project. But many writers are at a loss as to how to get that seat. Join PayPal leaders Jessica Pease and Michelle Savage as they lead a panel discussion on why being involved early is so important and how you can get creative about making sure it happens. You’ll leave with strategies to starting pulling up that chair—or maybe even create your own table.