Lead Content Strategist, User Experience Design, PayPal

Michelle Savage

Michelle Savage leads several consumer teams at PayPal, solving puzzles, playing with words, and hanging out with seriously talented people every day. Michelle dabbled in journalism, marketing, social media, ghostwriting, and technical writing for many years before finding the craft she loves most—UX content.

UX Salon WORDS Talk

Panel Discussion: Why UX Writers Need a “Seat at the Table”—And How to Get One

Every UX writer knows the importance of being included in a project right from the start. However, in many companies, this doesn’t always happen. Sometimes it’s because product and designer partners think they don’t need a writer until the designs and the strategy are done. Or partners simply forget to include their writer until it’s too late. Either way, every project suffers when UX writers are pulled in too late. The writers feel very frustrated and the projects aren’t as good as they could have been.

Simply stated, UX writing is a complex discipline that requires a seat at the table from the very beginning of a project. But many writers are at a loss as to how to get that seat. Join PayPal leaders Jessica Pease and Michelle Savage as they lead a panel discussion on why being involved early is so important and how you can get creative about making sure it happens. You’ll leave with strategies to starting pulling up that chair—or maybe even create your own table.